Cancelling an event removes it from public view and notifies your attendees. This action cannot be undone, so confirm your event details before proceeding.
Cancel your event- In the organiser sidebar, go toMy Events → Live Events.
- Find the event you want to cancel.
- ClickDeleteon the event card.
- A confirmation prompt will appear: "Are you sure you want to delete this event and notify attendees?"
- Confirm the action.
Your event will be removed and your attendees will receive a notification.
Before you cancel- Refunds:Cancelling the event does not automatically refund tickets. Refund processing is handled separately. If you need to issue refunds, contact us via thecontact pagebefore or after cancelling.
- Message your attendees first:It is good practice to send your attendees a message explaining the cancellation before removing the event, particularly if they need to make travel or other arrangements. SeeHow to message your attendees.
- Rescheduling instead of cancelling:If you need to change the date, consider editing the event details rather than cancelling. SeeHow to postpone or reschedule your event.
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