Event Ticket

How to Edit or Delete a Ticket Tier

Help Centre Event Ticket Created: 2 weeks ago

You can update the name, price, description, and quantity of any ticket tier at any time. You can also remove tiers that are no longer needed.

Edit a ticket tier
  1. In the organiser sidebar, go toMy Events → Live Eventsand open your event's ticket management.
  2. Find the ticket tier you want to change and click theManageoption in its dropdown menu.
  3. TheUpdate Ticketform opens with the current details filled in. Update the fields you need to change:Ticket Name,Available Tickets,Limit per user,Ticket Description, orPrice.
  4. ClickUpdate.
Delete a ticket tier
  1. Go to the same ticket management area and find the tier.
  2. Click theManagedropdown and selectDelete.
  3. A confirmation prompt will appear: "Are you sure you want to delete this ticket?"
  4. Confirm to remove it.

Deleting a tier removes it from the event page immediately. Any buyers who have already purchased tickets for that tier are not affected, their tickets remain valid.

Disable sales without deleting

If you want to stop selling a tier temporarily without deleting it, useMark as Sold Outfrom theManagedropdown. This hides the tier from buyers but keeps it in your records. To reopen it later, useMark as Available for Sale.

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