How to Let Buyers Choose Their Own Seat

When you enable a seat map on a ticket tier, you can choose whether buyers pick their own seat at checkout or whether seats are assigned automatically.

1. Open the ticket creation or update form for the tier with a seat map enabled.
2. Under the seat map settings, find theAllow attendees to pick seatsoption.
3. SelectAttendees pick seats.
4. Save the ticket tier.

When buyers reach the seat selection step at checkout, they will see an interactive seat map and choose their preferred seat. Their selection is held temporarily while they complete the purchase.

If you prefer not to let buyers choose, selectSeats assigned automatically. The next available seat will be assigned after the purchase is confirmed. Buyers will see: "Seats will be assigned automatically after booking."

• Buyer selectionworks well for events where seat position matters significantly, theatre, dining, concerts with reserved rows.
• Automatic assignmentis simpler for events where buyers do not have strong preferences about specific seats and you want to fill the venue efficiently.

When buyer selection is enabled, a note appears on the event page under the ticket tier: "You can select a seat at checkout." For auto-assign, it shows: "Seats will be assigned automatically after booking."

Related articles:

• How to enable reserved seating for your event
• How to edit or remove a seat map